CUSTOMER SERVICE OFFICER (CC/ 8/ 5266)

Job Title: CUSTOMER SERVICE OFFICER (CC/ 8/ 5266)
Position: CUSTOMER SERVICE OFFICER
Job Description: - Patrol the car parks, service roads and driveways, loading/unloading bays - Enforcement checks against illegal parking (e.g. Clamping of vehicles) - Physically capable to undertake wheel clamping of vehicles - Respond within 60 minutes to look into any public feedback - Perform data entry into Mobile Notebook - Advise motorist whose vehicle has been wheel clamped on the procedure to settle all the unpaid fines to release the wheel clamp - Direct motorist’s appeals/clarifications/inquiries - Any other ad hoc as assigned by the management
Job Qualification: - Customer Service Experience to handle motorist’s queries and concerns - Valid Singapore Class 3/3A Licence - Advantageous in understanding Singapore Law and Regulations and the local context
Note:
Employment Type: Full Time
Education Level: SECONDARY
Date To Post: 13/08/2024