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Job Description:
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• Perform help desk duties, respond to incoming calls, greeting visitors and managing hospitality needs.
• Answer all inquiries requests or complaints received through the telephone and to keep proper records of such inquiries, requests or complaints.
• To manage the mail operation within site, including logging incoming and outgoing mail, couriers, and assisting with mail-outs if required.
• Maintain accurate records of payments made by residents, including facilities charges and maintenance fees.
• Arrange meetings as requested by the Condo Manager and prepare all necessary documents for these meetings.
• To implement procedures and or adhere to policies processes.
• Be vigilant and alert, and report any abnormal issue.
• To provide administrative support to facilities related functions only.
• Any other ad-hoc assignments assigned by the Management.
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